Privacy Policy

We collect the business contact and requirement details you choose to submit through our export enquiry forms: company name, contact person, business email address, telephone or WhatsApp number, destination country and port, commodity and grade required, quantity, packaging format, preferred incoterm and shipment window.

We do not ask for, and you should not send us, personal financial data, identity documents or any special-category personal data through the website forms. Where a shipment later requires banking or documentary details, those are exchanged directly with your nominated contact through the contract and documentation channel, not through this website.

Our web server and analytics measurement also record standard technical information such as the pages requested, approximate region, referring source, device type and browser. This information is aggregated and is not used to build an advertising profile of an individual buyer.

Enquiry information is used to prepare and issue a commercial offer: checking availability against our sourcing network, confirming that the requested specification can be met, calculating packaging and freight parameters for your destination port, and maintaining correspondence relating to the requirement.

We also use enquiry information to keep an internal record of the offers we have issued, so that repeat and contract buyers receive consistent specification and pricing history rather than starting from zero on every shipment.

We do not sell enquiry data, and we do not share buyer contact lists with third parties for their own marketing purposes.

To fulfil an enquiry we may share the parts of your requirement that are strictly necessary with the partners who execute it: mill and processing partners for specification and availability confirmation, independent inspection agencies for pre-shipment quality verification, freight forwarders and shipping lines for booking and container logistics, and customs house agents for export documentation.

Partners receive the commercial specification needed to perform their role. They are expected to use that information only for the shipment concerned.

We may also disclose information where we are required to do so by applicable law, customs or export control authorities, or to establish or defend a legal claim.

Because agricultural export is by definition cross-border, information relating to an enquiry or shipment will be transferred between India and the destination market. Documentation such as invoices, packing lists, certificates of origin and phytosanitary certificates necessarily carries the consignee details required by the importing authority.

Where the destination market applies its own data-protection framework, we handle the corresponding buyer details in line with the requirements communicated to us by the buyer or their agent.

Enquiry records are retained for as long as needed to service the trade relationship and to satisfy commercial and export documentation record-keeping obligations that apply to the shipment.

Enquiries that do not progress to an offer or a contract are retained for a limited period so that we can recognise a returning buyer and respond with context, and are then removed from active systems.

We use two analytics services to understand how buyers use this website: Google Analytics 4 (operated by Google LLC, USA) and Microsoft Clarity (operated by Microsoft Corporation, USA). These services set cookies on your device and collect information including pages visited, time on page, approximate geographic region, device type, and interaction heatmaps.

The cookies set by these services include: _ga and _ga_* (Google Analytics 4 — expires 13 months), _gid (Google Analytics — expires 24 hours), _clck (Microsoft Clarity — expires 1 year), and _clsk (Microsoft Clarity — expires 1 day). We do not use advertising cookies, retargeting pixels, or cross-site tracking.

Legal basis for EU and UK visitors (GDPR Article 6(1)(a)): We use analytics cookies only with your explicit consent. You can give or withdraw your consent at any time using the Cookie Preferences link in the footer of this page. Consent is remembered for 12 months and can be updated at any time.

IP anonymization: Google Analytics 4 is configured to anonymize IP addresses before storage. Google Signals and ad personalization are disabled. Microsoft Clarity data is not used to build individual advertising profiles.

International data transfers: Google Analytics data is processed in the United States under Google's Standard Contractual Clauses. Microsoft Clarity data is processed under Microsoft's EU Data Boundary commitments.

California residents (CCPA/CPRA): We do not sell your personal information. Behavioral data collected through Microsoft Clarity may constitute 'sharing' under CPRA. You may opt out by declining analytics cookies using the Cookie Preferences link in the footer, or by contacting us at [email protected].

EU and UK visitors have rights under GDPR and UK GDPR including: the right to access personal data held about you; the right to correction of inaccurate data; the right to erasure (‘right to be forgotten’); the right to restriction of processing; the right to data portability; the right to object to processing; and the right to withdraw consent at any time without affecting the lawfulness of prior processing.

California residents have rights under CCPA/CPRA including: the right to know what personal information is collected and how it is used; the right to delete personal information; the right to opt out of the sale or sharing of personal information; and the right to non-discrimination for exercising privacy rights.

To exercise any of these rights, write to [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days for GDPR/UK GDPR requests and within 45 days for CCPA/CPRA requests. In complex cases the response period may be extended by a further 30 days with notice.

EU and UK visitors have the right to lodge a complaint with a supervisory authority. In the UK, the relevant authority is the Information Commissioner’s Office (ico.org.uk, 0303 123 1113). In the EU, you may contact the data protection authority in your member state.

The website is served over HTTPS and enquiry submissions are transmitted over an encrypted connection. Access to stored enquiry records is limited to the trade desk personnel who need it to prepare offers and coordinate shipments.

No transmission over the internet can be guaranteed to be completely secure. Please do not send confidential banking instructions by email; verify any payment instruction with us by telephone using the number published on this website before acting on it.

You may ask us what business contact information we hold about you, ask us to correct it, ask us to delete it, or ask us to stop sending commercial correspondence. Requests are actioned subject to any record-keeping obligation attached to a completed shipment.

Write to [email protected] with the subject line "Data Request" and we will respond within a reasonable period.

We may update this policy as our services, systems or legal obligations change. The version published on this page is the one that applies. Material changes will be reflected in the page content rather than communicated individually.

Questions regarding this policy can be directed to [email protected], by telephone on +91 7888154771, or in writing to Nagpur, Maharashtra, India.